DIMO Agribusinesses Strengthens Swaraj Tractor After-Sales Service with Wider Spare Parts Network and ‘Swaraj Parapura’ Program

DIMO Agribusinesses, the sole authorized distributor for Swaraj tractors in Sri Lanka, has significantly strengthened its after-sales service through a further expanded genuine spare parts network and Swaraj Parapura service initiative focused on Swaraj tractor owners who were getting ready for Maha season, providing an enhanced ownership experience for customers.

Further expanding its reach, DIMO appointed a new network of Swaraj spare parts dealers across key agricultural regions — including Ampara, Polonnaruwa, Anuradhapura, Kurunegala, and Monaragala — covering the Northern, North Central, Eastern, North Western, and Uva Provinces. This move aimed to ensure faster access to genuine parts and more efficient after-sales support. 

Under the initiative titled ‘Swaraj Parapura’, the company introduced an island-wide doorstep service program during the recent Maha cultivation season, offering tractor maintenance and spare parts delivery directly to tractor owners’ homes. The Swaraj Parapura initiative also educated Swaraj Tractor owners on tractor maintenance, which helped them to enhance the durability of the tractor.  The service team also created awareness of the new parts dealer network, enabling a smooth ownership journey for the Swaraj customers.